Woman working on laptop with business graph concept

A importância de tomar decisões baseadas em indicadores

Quem ocupa cargos estratégicos dentro de uma organização geralmente tem à sua disposição uma série de dados que servem de subsídio para uma tomada de decisão mais assertiva, mas o fato é que nem sempre esses dados estão atualizados ou até mesmo organizados, o que pode dificultar a sua análise e causar uma interpretação errada.

Para evitar esses e vários outros problemas que podem ser causados pela falta de gestão de processos, softwares como o Vitruvio vem para organizar de maneira simples e adaptável a qualquer modelo de negócio, todos os processos de uma empresa, facilitando a comunicação entre departamentos e principalmente, melhorando muito a entrega de valor ao cliente.

Uma vez que todos os processos são monitorados é possível utilizar estes dados para quantificar e medir o desempenho de cada área, criando assim o conhecido KPI – Key Performance Indicator, ou simplesmente Indicador de Desempenho.

Empresas que têm seus KPI’s bem definidos e monitorados possuem um grande diferencial competitivo no mercado, pois a clareza na maneira que monitora todos os processos possibilita estabelecer metas de melhoria contínua para todos os departamentos e membros da equipe, direcionar todos os esforços em prol da entrega de valor, o que gera maior satisfação nos clientes, fidelização, maximização de possibilidades de negócio.

Além de tudo isso, com a quantificação do desempenho de setores de uma organização é possível entender se os objetivos estão sendo atingidos e identificar possíveis pontos de melhoria, permitindo adotar medidas corretivas com muito mais eficiência.

Entender como os departamentos estão desemprenhando suas funções e como cada um contribui para o resultado da empresa é fundamental para que gestores possam tomar suas decisões com mais agilidade e eficiência.

Para conseguir isso, a empresa precisa de uma ferramenta que permita monitorar os processos internos afim de gerar dados que possibilitem a criação de KPI’s de alto impacto, compreensíveis por todos os membros da equipe e principalmente, disponíveis de forma temporal, e nisso o Vitruvio se destaca, possibilitando que as informações da empresa possam ser utilizadas de maneira estratégica pelos gestores, até mesmo através de seus dispositivos móveis (celulares, tablets, etc).

Handwriting text writing Business Model. Concept meaning Innovative Strategic Plan Marketing Vision Successful Ideas Text two Words written white paper note hand open palm pencil message

Modelagem de processos com Notação BPMN

Quando sua empresa começa a se preparar para a Gestão por Processos, é comum se deparar com questões relacionadas a integração e treinamento da equipe para que todos entendam tanto a importância do BPM para as suas tarefas, quanto a facilidade de todos entenderem exatamente cada função dentro desse modelo de gestão.

Para auxiliar justamente nesse entendimento junto da equipe já durante a etapa da modelagem dos processos, existe a notação BPMN (Business Process Model and Notation), que tem a função de retratar de forma gráfica (utilizando ícones) como o processo da sua empresa funciona. Utilizando a BPMN em sua empresa, você está garantindo que poderá se comunicar tanto com profissionais de negócios, quanto de TI, aumentando drasticamente a performance de toda a equipe.

Veja um exemplo:

Em síntese, a notação BPMN nada mais é do que um padrão visual que permite que você modele seus processos através de ícones gráficos de forma lógica e sequencial, oferecendo a possibilidade de identificar cada etapa e o papel de cada um dos envolvidos em cada fase do processo.

É importante ressaltar que a notação BPMN, apesar de visualmente parecer uma notação de fluxograma, porém, é muito mais completa, pois consegue representar através de muito mais recursos e ícones até mesmo as tarefas mais complexas da sua organização.

Além de todas essas vantagens, a notação BPMN é uma das notações mais utilizadas no mundo, logo, uma das mais conhecidas, tornando possível o mapeamento de processos tanto por profissionais de TI quanto de negócios.

Através do seu uso na etapa de mapeamento de processos, será possível comunicar seus processos de maneira mais eficaz com toda a equipe, dando mais agilidade na elaboração de planos de ações mais assertivos e principalmente, com mais rapidez para sua organização, elevando e muito o nível de entrega de valor ao seu consumidor final.

No Vitruvio, qualquer organização consegue fazer uso da notação BPMN já de forma nativa dentro do software, sem necessidade de contratação de ferramentas externas ou mesmo desenvolvimento de extensões ou plugins, o que agiliza ainda mais a implementação do BPM na empresa, além de oferecer um ótimo custo-benefício, pois não exige a contratação de módulos e nem ferramentas de terceiros.

PERFORMANCE CONCEPT

5 dicas práticas para otimizar seus processos

Automatizar os processos é essencial para aumentar a produtividade em uma empresa ou organização, porém, esse assunto chega a dar medo em algumas pessoas. Para auxiliar em eventuais dúvidas que você ou alguém da sua empresa tenha, separamos esses passos simples que podem auxiliar e muito na automatização de processos para a sua empresa. Leia abaixo.

Conheça todos os processos da sua empresa

Só é possível otimizar aquilo que se conhece bem. Conhecer todos os processos da empresa é fundamental para poder otimiza-lós. Conhecendo o passo a passo dos processos de cada departamento, será possível identificar gargalos e possíveis pontos de melhoria. Porém, é importante destacar que conhecer não significa necessariamente saber executar cada processo. O gestor deve ter em mente que listar os processos de uma área oferece a possibilidade futura de mensurar a eficiência do departamento e dos envolvidos nos processos, e isso facilitara inclusive o próximo ponto.

Faça o mapeamento de processos periodicamente

A partir do momento que o gestor conhece todos os processos, será possível mapear cada um deles. O ideal é desenhar os fluxos para ter uma referencia visual prática e que permita rápidas tomadas de decisão caso necessário.

Um bom mapeamento de processos permite ao gestor ter controle total de tudo o que acontece na empresa, qual o status de determinadas tarefas que estão sendo executadas, em qual etapa se gasta mais tempo, dentre várias outras possibilidades.

Invista em um bom software de gestão por processos

Com os processos devidamente mapeados, será possível investir em um bom software de gestão por processos. Essa etapa é uma grande evolução para qualquer empresa que deseja crescer no seu mercado de atuação.

Um bom software de gestão por processos permite à empresa criar todos os seus processos de maneira livre e intuitiva, de acordo com as suas próprias demandas, oferecendo monitoramento em tempo real de cada etapa do processo, acompanhamento de indicadores de performance e criação de KPI’s. Todos esses monitoramentos estando disponíveis em tempo, subsidia o gestor para tomadas de decisão muito mais assertivas e com base em métricas reais do seu negócio, aumentando a produtividade e proporcionando mais competitividade no mercado.

Quando o assunto é software de gestão pro processos, o Vitruvio é uma das melhores opções no mercado, se adaptando para qualquer tipo e tamanho de negocio.

Monitore constantemente os resultados

Para conseguir extrair o melhor da otimização de processos e conseguir maximizar a performance da organização, é importante a escolha de um software de gestão por processos do nível do Vitruvio, pois através dele será possível  monitorar todas as etapas dos processos através de dashboards atualizados em tempo real, e otimiza-los sempre que necessário.

Comunique e engaje a equipe envolvida para atrair resultados reais par ao negócio

Através da gestão por processos, o gestor conseguirá monitorar tudo o que acontece em cada departamento, melhorando a eficiência de cada área e colaborando com a garantia de entrega de valor para o cliente final do negócio.

Para que tudo isso de certo, é importantíssimo que toda a equipe esteja envolvida e motivada a fazer parte da cultura de gestão por processo, entendendo a importância de cada membro para o sucesso do projeto.

Através disso, a empresa ganhará muito em eficiência e em resultados internos, refletindo claramente no cliente final, agregando mais valor ao seu produto ou serviço.

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When darkness overspreads my eyes

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-669-432924-PE8C6I-858

When, while lovely valley teems with vapour

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-666-668490-PPHHFN-240

Unknown plants are noticed by when I hear the buzz

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-663-649771-POXAM4-284

Could impress upon paper all that is living

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-660-649772-POXAM9-304

Like the form of a beloved mistress

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-657-4735

When darkness overspreads my eyes

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.

demo-attachment-654-432917-PE8C5A-439

Which was created for the bliss of souls like mine

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me, that it might be the mirror of my soul, as my soul is the mirror of the infinite God!

O my friend — but it is too much for my strength — I sink under the weight of the splendour of these visions! A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image, and the breath of that universal love which bears and sustains us, as it floats around us in an eternity of bliss; and then, my friend, when darkness overspreads my eyes, and heaven and earth seem to dwell in my soul and absorb its power, like the form of a beloved mistress, then I often think with longing, Oh, would I could describe these conceptions, could impress upon paper all that is living so full and warm within me.